Get to know SpaOS.

Online and app booking

Groups, add-ons, deposits, waitlists, resources, service rules, and automatic abandoned-booking recovery.

Front desk and service

Calendar, check-in, forms, rooms, staff handoffs, service changes, group guests, and checkout readiness.

Clients and families

History, preferences, dependants, treatment plans, photos, consent, health notes, and communication history.

Checkout and payments

POS, deposits, split payments, tips, refunds, gift cards, packages, memberships, and client credit.

Inventory and retail

Products, barcodes, stock counts, suppliers, purchase orders, transfers, expiry, and online orders.

Staff, pricing, and payroll

Schedules, leave, permissions, named pricing levels, time clock, commissions, payroll, goals, and performance.

Messages and calendars

Two-way SMS, text-to-book, reminders, follow-ups, one client inbox, and Google Calendar connections.

Retention and growth

Rebooking, loyalty, reviews, referrals, saved audiences, campaigns, offers, and win-back automation.

Reports and accounting

Revenue, deposits, refunds, tips, expenses, daily close, statutory reporting, and scheduled delivery.

Websites and client apps

Premium websites, booking, shop, gift cards, content, custom domains, and a branded client experience.

Recruitment and hiring

Shareable vacancies, applicant pipelines, ratings, notes, CV previews, email templates, and hiring analytics.

Business, staff, and client apps

Focused mobile tools for owners, managers, reception, service providers, inventory teams, and clients.

Staff and payroll

Schedules, leave, time clock, commissions, goals, payroll, permissions, and performance.

Retention and loyalty

Points, memberships, packages, gift cards, reviews, campaigns, credit, and win-back flows.

Forms and client safety

Intake forms, waivers, notes, allergies, before-and-after photos and signatures, with plan-controlled privacy settings.

Team standards

Training assignments, documents, tasks, announcements, recognition, and everyday team handoffs.

Learn

Text, video, PDF, link, and downloadable lessons.

Assess

Quizzes, pass scores, answer review, and repeat attempts.

Certify

Completion tracking and certificates for every enrollee.

Leadership

Team Leadership & Performance

This course gives beauty and wellness leaders a practical system for role clarity, hiring, onboarding, coaching, performance management, fair goals, healthy culture, and scalable management routines. It is designed for businesses growing from a solo founder into a dependable team.

Finance

Pricing, Profit & Cash-Flow Essentials

This course gives non-accountants a practical method for pricing services, protecting margin, planning capacity, controlling discounts, and reading a small weekly scorecard. It uses realistic spa-room, salon-chair, and barber-chair examples without requiring advanced mathematics.

Operations

Bookings, Capacity & Daily Operations

This course teaches learners to turn a busy diary into a controlled day. It covers capacity planning, accurate booking, deposits and reminders, walk-ins and waitlists, punctual service flow, checkout, opening and closing routines, and short team huddles.

Marketing

Marketing & Brand Growth

This course helps beauty and wellness businesses build a recognisable brand, create useful content, earn local discovery and referrals, run focused campaigns, and measure bookings rather than vanity numbers. Learners leave with a practical 30-day marketing plan.

Client retention

Client Retention, Memberships & Loyalty

This course teaches a retention system that begins with a strong first visit and continues through rebooking, relevant follow-up, loyalty, memberships, packages, and reactivation. Learners design retention offers that support client outcomes without creating unmanageable liabilities or discount dependence.

Retail and inventory

Retail, Stock & Product-Selling Essentials

This course combines ethical product recommendation with disciplined stock control. Learners select a focused retail range, recommend products from the consultation, merchandise clearly, receive and count stock accurately, set reorder levels, reduce loss, and track the measures that matter.